Extensively Updated for 2008
 Our most popular seminar

Come and See why PhoneSense  is Australia's Most Popular
Telephone Technique Seminars

Used by West Australia's major newspaper to train their 150 strong classified Ad team!

- - - Special Incoming and Outgoing Sessions - - -
Australia Wide Tour

Book Now... Places strictly limited! From just $111 a session

Turning Incoming Calls Into Sales
Three Hours of Ideas about Incoming Calls that will change forever how your phone is answered. 9am to 12 noon

Effective Outgoing TeleSales Calls 
Three Hours of Ideas about TeleSales that will create a fantastic profit centre for your business. 2pm to 5pm

Turning Incoming Calls Into Sales

Effective Outgoing TeleSales Calls 

• Yellow Page Money Wasted 
  Our research shows that as many as 8 out of 10 calls made as a result of Yellow Pages enquiries do not result in any sales decision being made. PhoneSense shows you how to turn enquiries into sales.
• 700% Increase in Quotes 
  See how knowing what to say, and how to say it, changed the number of quotes from 1 in 10 calls... that is a massive 700% increase. With a 60% conversion rate to sales averaging $1,000 a time, sales soared.
• Handling Complaints 
  Every company has the problem of the very angry caller. PhoneSense will show how to turn a dissatisfied complainer into a happy customer.
• Control Tele-Tag and Profit 
  See how to keep your telephone staff on track with skilfully developed scripts and activity control records.
• Getting People To Pay 
  Learn simple techniques to get people to pay on the spot. Learn to use “future tense - positive” words that increase sales and reduce debtors!
  97% Increase in Retail Sales
  Changing the way the phone is answered, a simple yet devastatingly effective idea had the cash register ringing. Store traffic increased by 50% and sales nearly doubled.
• Why Is Price So Important? 
  Learn the importance of the difference between perception and reality when a caller asks “How Much?” By knowing the rules of telemarketing, everyone benefits.
• The Sell Up 
  Never let an opportunity pass to add value and ask your caller to buy more from you. Effective techniques increase sales by 20%, which is all profit.
• Incoming Phone Scripting 
  Design a powerful script for your business that will capture enquiries and turn them into sales - on the spot!

• Ad Sales Hit Record 
  After just one 3 hour session with experienced advertising phone sales people working with a News Corporation publication, sales increased 50%.
• There’s Gold in that Phone 
  Just 20 calls a week using The Turbo Charged Telephone Scripts will achieve fabulous results for your business and income. These techniques are easy, effective and fun. 
• Promotions That Work 
  When you give your staff a reason to call, cold calling becomes a breeze. Results are immediate. Learn how an office supply company achieved an increase in outgoing call activity of 25% all by repackaging what the telemarketers were saying.
• Getting Sales by Phone 
  Experience first hand the deceptively simply techniques and ideas that are being successfully used to sell seminars, insurance, financial services and real estate.
• Run a Telemarketing Team 
  Learn all the details you will need to be an effective telemarketer achieving immediate results.
• Whether you are a one man band, 
  or a large national company, these old and new rules work 100% of the time.
• Why Referrals are Good 
  Hear why being able to mention a third party has the effect of increasing sales by 200% and more. Learn where to find the referrals.
• Pre-call Strategies 
  Learn the secrets of making every outbound telephone call welcome and improving conversion rates up to 700% 
• Learn full details of the most cost effective Telesales method available today - the software, where to get lists and what to send.

100’s Of Ideas  
Hundreds of ideas to take back to work and put into immediate action! Comprehensive workbook, scripts and backup consultations make these Seminars fantastic value. 
If you don’t achieve outstanding results using these ideas we will refund your money.

Book Now... Limited places

Seminar Booking Details

Group Rates available for 5 or more. 

Workbook, Case Studies, Tea, Coffee and Cookies Provided

Cancellation Policy: All sales are final. Should you be unable to attend, a substitute participant is always welcome. No refunds will be given. Speakers and dates may be subject to change.

Providing this information constitutes your permission for The Maverick Partnership or Business Seminars Australia and any associated party to contact you regarding related information via mail, e-mail, fax or phone.

You are important to us. If you are having problems booking, please let us know by eMail or phone the booking hotline in your city

Any questions?? Feel free to contact us and we'll explain the unique advantages of this particular seminar but remember places are limited!

BSA Platinum Privileges Card: Holders of the BSA Platinum Privilege Card can attend these seminars as part of their membership benefits.

ABN: 45 119 694 558
Postal: P.O. Box 6099, East Perth W.A. 6892
Phone: (08) 9463 7807 Fax: (08) 9463 7808