Improved and Current for 2016
 Our most popular seminar

PhonseSense Seminar

Come and See why PhoneSense  is Australia's Most Popular
Telephone Technique Seminars

Used by West Australia's major newspaper to train their 150 strong classified Ad team!

- - - Special Incoming and Outgoing Sessions - - -
Brisbane - Sydney - Melbourne - Perth

Book Now... Places strictly limited! From just $185 a session


PhonseSense SeminarTurning Incoming Calls Into Sales
Three Hours of Ideas about Incoming Calls that will change forever how your phone is answered. 9am to 12 noon


PhonseSense SeminarEffective Outgoing TeleSales Calls 
Three Hours of Ideas about TeleSales that will create a fantastic profit centre for your business. 2pm to 5pm


Turning Incoming Calls Into Sales

Effective Outgoing TeleSales Calls 

Seminar 1: Three Hours of Ideas about Incoming Calls that will change forever how your phone is answered.  Seminar 2: Three Hours of Ideas about TeleSales that will create a fantastic profit centre for your business.
  • Yellow Page Money Wasted 
    Our research shows that as many as 8 out of 10 calls made as a result of Yellow Pages enquiries do not result in any sales decision being made. PhoneSense shows you how to turn enquiries into sales.
  • 700% Increase in Quotes 
    See how knowing what to say, and how to say it, changed the number of quotes from 1 in 10 calls... that is a massive 700% increase. With a 60% conversion rate to sales averaging $1,000 a time, sales soared.
  • Handling Complaints 
    Every company has the problem of the very angry caller. PhoneSense will show how to turn a dissatisfied complainer into a happy customer.
  • Control Tele-Tag and Profit 
    See how to keep your telephone staff on track with skilfully developed scripts and activity control records.
  • Getting People To Pay 
    Learn simple techniques to get people to pay on the spot. Learn to use “future tense - positive” words that increase sales and reduce debtors!
    97% Increase in Retail Sales
    Changing the way the phone is answered, a simple yet devastatingly effective idea had the cash register ringing. Store traffic increased by 50% and sales nearly doubled.
  • Why Is Price So Important? 
    Learn the importance of the difference between perception and reality when a caller asks “How Much?” By knowing the rules of telemarketing, everyone benefits.
  • The Sell Up 
    Never let an opportunity pass to add value and ask your caller to buy more from you. Effective techniques increase sales by 20%, which is all profit.
  • Incoming Phone Scripting 
    Design a powerful script for your business that will capture enquiries and turn them into sales - on the spot!
  • Ad Sales Hit Record 
    After just one 3 hour session with experienced advertising phone sales people working with a News Corporation publication, sales increased 50%.
  • There’s Gold in that Phone 
    Just 20 calls a week using The Turbo Charged Telephone Scripts will achieve fabulous results for your business and income. These techniques are easy, effective and fun. 
  • Promotions That Work 
    When you give your staff a reason to call, cold calling becomes a breeze. Results are immediate. Learn how an office supply company achieved an increase in outgoing call activity of 25% all by repackaging what the telemarketers were saying.
  • Getting Sales by Phone 
    Experience first hand the deceptively simply techniques and ideas that are being successfully used to sell seminars, insurance, financial services and real estate.
  • Run a Telemarketing Team 
    Learn all the details you will need to be an effective telemarketer achieving immediate results.
  • Whether you are a one man band
    or a large national company, these old and new rules work 100% of the time.
  • Why Referrals are Good 
    Hear why being able to mention a third party has the effect of increasing sales by 200% and more. Learn where to find the referrals.
  • Pre-call Strategies 
    Learn the secrets of making every outbound telephone call welcome and improving conversion rates up to 700% 
  • Learn full details of the most cost effective Telesales method available today - the software, where to get lists and what to send.
These sessions are great for: 
receptionists, service personnel, internal sales staff, accounts people, complaints departments, travel agents, hotel front office staff, banks and other service co’s... if you have a Yellow Pages Ad... you can't afford to miss this!

100’s Of Ideas  
Hundreds of ideas to take back to work and put into immediate action! Comprehensive workbook, scripts and backup consultations make these Seminars fantastic value. 
If you don’t achieve outstanding results using these ideas we will refund your money.


Book Now... Limited places

Seminar Booking Details
PhonseSense Seminar

How to book:

  1. By eMail
    Complete the form below & click 'submit'
  2. By fax
    Print the form below, complete & send to the fax booking line in your city
  3. By phone
    Call the Booking Hotline in your city

Australia wide tour... at a location near you:

Phone Fax
Brisbane (Ø7) 3041 4028 (Ø2) 8916 6166
Sydney (Ø2) 8916 6302 (Ø2) 8916 6166
Melbourne (Ø3) 8678 0316 (Ø2) 8916 6166
Perth (Ø8) 6313 3978 (Ø2) 8916 6166

Booking Code : ph-sØ1

Seminar Location and Booking Details

PhoneSense - Turn Your Phone Into A Money Machine

  9 am to 12 noon     Ingoing Calls
  2 pm to 5 pm     Outgoing Calls


Monday, February 7th, 2011 Brisbane Christie Corporate
Tuesday, February 8th, 2011 Sydney Portside Centre
Wednesday, February 9th, 2011 Melbourne Karstens Conference Centre
Thursday, February 10th, 2011 Perth Tech Park Function Centre

Workbook, Case Studies, Tea, Coffee and Cookies Provided


Seminar Price $185 for ONE SESSION / $249 for BOTH SESSIONS

Click Here to Book your Place Now!


Cancellation Policy: All sales are final. Should you be unable to attend, a substitute participant is always welcome. No refunds will be given. Speakers and dates may be subject to change.

Providing this information constitutes your permission for AEC trading as The Maverick Partnership or and any associated party to contact you regarding related information via mail, e-mail, fax or phone.

You are important to us. If you are having problems booking, please let us know by eMail or phone the booking hotline in your city

Any questions?? Feel free to contact us and we'll explain the unique advantages of this particular seminar but remember places are limited!

AEC Platinum Privileges Card: Holders of the AEC Platinum Privilege Card can attend these seminars as part of their membership benefits.

Business Seminars Australia
A division of Blulake Pty Ltd
48 169 392 063
P.O. Box 159, Northbridge W.A 6865
Phone: (08) 9221 0300 
 (08) 9221 0355


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