|
Personal Mastery in
Emotional Intelligence
What is it and why does it matter?
Emotional Intelligence (EI) is the "street smarts" in you reflecting your ability to deal successfully with other people, your feelings, and your everyday work and social environment.
EI has now joined IQ as a measure of intelligence. Your success in life is now being predicted by both types of intelligence.
Ever since the publication of Daniel Goleman's first book on the topic in 1995,
Emotional Intelligence has become one of the hottest buzzwords in the business world. For instance, when the Harvard Business Review published an article on the topic a few years ago,
it attracted a higher percentage of readers than any other article published in that periodical in the last 40 years.
Unlike IQ and many aspects of personality, your
Emotional Intelligence can be significantly improved at any stage of life. By improving your
Emotional Intelligence you will be better able to positively influence both your overall performance and well-being, and get incredible results from your work and life.
A growing body of research suggests that
Emotional Intelligence, as measured by Emotional Quotient (EQ), is a better predictor of "success" than the more traditional measures. In fact, EQ may be the single most important factor that leverages the success of people and routinely characterises those individuals with the "right stuff."
There is now a considerable body of research suggesting that a person's ability to perceive, identify, and manage their emotions provides the basis for the kinds of social and emotional competencies that are important for success in almost any job.
This research indicates that only 20% of your success is contributed by your IQ, with another 36% attributable to your
Emotional Intelligence. At least 90% of the difference between outstanding and average leaders is related to
Emotional Intelligence and explains why some people excel while others of the same calibre lag behind.
It has been clearly established that Emotional Intelligence is linked to important work-related outcomes such as individual performance and organisational productivity.
Emotional Intelligence matters most in times of change. It is a measure of your ability to recognise and manage your own feelings and those of others, to work effectively with other people (staff, colleagues and customers) to produce results and create profitable business relationships.
Whereas IQ is relatively fixed, Emotional Intelligence is learned and therefore can be improved and developed. That is why this seminar is a 'must' for anyone seeking to get ahead at work and in life, especially those in a leadership role.
The Benefits of
Attending
this Seminar
This Emotional Intelligence program will provide you with invaluable insights and strategies that will enable you to improve the way you demonstrate your leadership skills
|
|
|
|
Personal
Mastery in Emotional Intelligence
Putting Your Emotional Intelligence to
Work
|
PROGRAM
CONTENT
Session time: (2:00pm –
5:00pm)
- Understanding Emotional Intelligence.
- Learn how Emotional Intelligence influences your leadership potential.
- Enhance your Emotional Intelligence capabilities
- Refine your Emotional Intelligence Skills
- Increase your leadership potential
WHO SHOULD ATTEND:
This program is ideal for anyone who manages a team, works in a team or needs to work effectively with clients.
PROGRAM
OUTCOMES
Enhance your leadership skills
Research now confirms that the more skilled you are in emotional intelligence, the greater your leadership potential. Companies are increasingly looking beyond traditional management skills when selecting the next generation of leaders.
Become a better coach
Everyone is a coach - just some do it better than others. When you coach with emotional intelligence you create better outcomes and faster learning for the person. You can learn how to teach others so that they want to learn from you.
Improve business relationships
When you work with other people, your relationship with them can really matter. Using emotional intelligence at work is all about getting the most out of these relationships in ways that benefit everyone. Whenever you need to work with other people to deliver business outcomes, having the skills to work effectively with them will help you create a better solution and stronger relationships.
Recognise other people's emotions faster
When you learn to recognise other's emotions, you immediately begin to have greater empathy with them and to better connect with them. This gives you an advantage when working in a team.
Respond appropriately
Sometimes we respond to situations and people in ways that we may regret. It's harder to rebuild bridges than it is to establish them. Using emotional intelligence allows you to develop strategies to respond to others' comments, incidents and events that would normally push your emotional buttons.
Deal with conflict effectively
It's never easy to deal with conflict, but when you are aware what drives conflict, you will be able to not just cope with the situation, but be able to diffuse the emotion that always accompanies conflict.
Identify your own strengths & weaknesses
When you know your own skills and abilities, you can focus on developing in your areas that will benefit you most.
Your Workshop Presenter:
Dennis Hall, one of Australia's leading
business educators has studied the benefits of
understanding and recognising Emotional
Intelligence in the work place.
With impressive feedback from our client base,
Dennis invests not only his knowledge
and experience in the courses he presents, but
he connects with the attendees on personal
basis - a true indication of his understanding
of emotional Intelligence as a learning
medium.
With over 20 years management experience, an
MBA in Marketing Management and a Certificate
IV in Workplace Training and Assessment,
Dennis' unique combination of "Hands
on" experiences and studies provides you
with the sort of "Know how" you
don't often get to draw from.
|
|
Seminars and Workshop that are GREAT value